Effective 19 September 2026

Refund & Cancellation Policy

Free during the beta: no paid plan is offered yet, so no payment is taken and nothing is refundable. Billing, renewal, cancellation and refund terms will be added here before any charge is introduced.

1. Current launch position

The Free tier costs ₹0 and does not require payment details. Plus and Research are marked Coming soon with prices shown as TBA. Joining early access does not create a charge or paid subscription.

2. No current subscription cancellation

Because no paid plan is active, there is currently no paid subscription to cancel. You may stop using the product or ask for account closure by emailing support@chartinmotion.com. Account deletion and data-retention handling remain subject to the Privacy Policy and applicable law.

3. Accidental or unexpected charge

If a charge appears before paid tiers officially launch, contact support@chartinmotion.com with the date, amount, payment reference, and a redacted proof of charge. Do not send a full card number, banking password, one-time code, or account secret. The charge will be investigated with the payment provider.

4. What the final paid policy will state

Before billing starts, this page will clearly state:

each price, billing cycle, included taxes, and currency;
whether renewal is automatic and when renewal occurs;
the exact cancellation path and when access ends;
refund eligibility, exclusions, request window, and processing time;
how upgrades, downgrades, duplicate payments, and failed payments are handled;
any free trial terms and how a trial converts, if trials are offered; and
the payment provider and support route.

5. Final terms apply before payment

No person should be charged under this placeholder. The policy displayed and accepted when a paid purchase is made will govern that purchase, subject to applicable consumer law.

6. Contact

Billing questions can be sent to support@chartinmotion.com. Formal grievances can use the response process on Contact & Support.